Phishing is usually done through email, ads, or by sites that look similar to sites you already use. For example, someone who is phishing might send you an email that looks like it's from your bank so that you'll give them information about your bank account.

It's important to remember that we'll never send you text messages or emails that ask you to confirm, update or disclose personal or banking information. You can reduce your risk of being scammed by paying close attention to messages or emails.

Please note: Quantum Capital Bank does not carry out any transactions in Bitcoin or other cryptocurrencies (e.g. for opening accounts or international payments) and we do not offer (private) numbered bank accounts or payment services in connection with online auctions (e.g. Ebay).

• Please be very careful with e-mails on the subject of Corona and do not click on a link or log into your customer account using a button at the end of the e-mail.
• Please do not download any attachments. They could be malware.
• In general, act cautiously with e-mails from unknown senders.
• Check that the email address and the sender name match.
• Check if the email is authenticated. 
• Please do not feel threated to click a link or open an attachment. Both can carry harmful content.
• Even in e-mails from senders who appear to be familiar to you, watch out for spelling errors and formulations that appear unnatural, as well as for foreign special characters. These are often phishing attempts.
• Check your account statements regularly and inform your account-holding bank immediately in the event of irregularities.
• Block your online banking access or your credit card immediately if something appears suspicious to you. 
• When contacted by an unsolicited third party, it's better to be over-cautious. Contact the organisation directly using a phone number from their website (not the email or message) before you reply
• Only use reputable official sources when looking for information. Use the information pages of well-known authorities and institutions.